How can we help?
Send a request online. Our team will review it when safely stopped and reply using the contact details you provide.
Already have a booking? Use the booking-change form below for extra seats on that booking. Please do not create another booking or pay again while we review your request.
Need more seats for a journey?
Send your preferred departure, group size and contact details here. We will review seats and suitable vehicles when safely stopped. A request does not reserve seats, create a booking or promise that the journey will open.
To review repeated enquiries and investigate misuse, we keep the public IP address and browser information sent with this request for 12 months after the last submission. Only the owner can see these details. Privacy information.
Request a booking change online
Our operating day runs from 09:15 until the last booked return of the day. The operator and staff also drive journeys, so they review online requests when safely stopped, which may be after completing a journey. A same-day request might not be answered before you travel. Requests received outside operating hours are reviewed when possible or during the next operating day.
Follow your existing confirmation unless we confirm a change. We will show any additional price before asking you to accept it. Existing bookings are reviewed under the terms agreed when they were made.
You can request more or fewer passengers, a different outward departure or a return time change. We check seats and vehicles before agreeing any change. A return time change on a current booking may have a fee, which we will explain before asking you to accept and pay. A separate vehicle needs an individual quote. Earlier bookings remain subject to their original terms. Sending this request does not take a payment.